Support

Advanced Information Technologies strives to provide an unparalleled level of technical support for our customers. The proprietary information,  processes, and custom software that we maintain and utilize internally ensures that our Network Engineers have the knowledge and resources to address your on-going support requirements. Our priority is to keep your automation up and running. We offer a variety of cost-effective options for delivering support and troubleshooting services:

  On-site Support: Some problems require on-site support and troubleshooting. AIT has a strong team of experienced Network Engineers who can deliver technical services anywhere in north Alabama, northeast Mississippi and south-central Tennessee.
  Remote Support: AIT's remote support and troubleshooting services give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced Network Engineers combine to enable us to resolve many IT problems without the time and expense of traveling to your site.
  Phone Support: When you need to talk to a technical expert, call AIT. You'll be tapping into an U.S. based support staff whose experience is second to none. Phone support can be escalated to on-site service when necessary.


Contact us today to learn more about AIT's technical support options.